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SHIPPING AND DELIVERY POLICY

Thank you for choosing pawandwoof.com for your pet-related needs. We are committed to providing a smooth and efficient shipping experience for our customers. Please read this Shipping and Delivery Policy carefully to understand our shipping practices.

  1. Shipping Methods

We offer standard shipping for all orders. Depending on your location, we may also offer expedited shipping options. The available shipping methods will be displayed during the checkout process.

  1. Processing Time

Orders are typically processed within 1-3 business days after payment is received. We strive to ship out your order as quickly as possible.

  1. Shipping Time

The shipping time refers to the time it takes for the package to be delivered from our warehouse to your delivery address. The shipping time varies depending on your location and the shipping method chosen during checkout.

Standard Shipping: Estimated delivery time is 12 to 15.
Expedited Shipping: Estimated delivery time is 6 to 10.
Please note that these are estimated delivery times and actual delivery times may vary depending on factors beyond our control, such as weather conditions and shipping carrier delays.

  1. Shipping Costs

Shipping costs are calculated based on the total weight of the items in your order, the shipping method selected, and your delivery address. The shipping cost will be displayed during the checkout process before you confirm your order.

  1. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your shipment on our website or the website of the shipping carrier.

  1. Delivery Address

Please ensure that you provide accurate and complete delivery information, including the recipient’s name, delivery address, and contact details. We are not responsible for any delays or delivery issues caused by inaccurate or incomplete address information.

  1. International Shipping

We do offer international shipping.

  1. Order Issues

If you have not received your order within the estimated delivery time or have any issues with your order, please contact our customer support team at Support@pawandwoof.com or Live chat on the Website. We will do our best to assist you and resolve any shipping-related concerns.